Information You Provide to Us
Personal information provided or submitted from user includes but is not limited to the following: name, email address, mailing address, phone number, payment card number, gender, birthday, date and time of your visit of our website and stores, order history, pages accessed and the documents retrieved, and any personal correspondence, which includes emails.
How We Use Your Information
We may use your personal information for the following purposes:
* To process and track your order
* To administer and fulfill our contests and other promotions
* To help us learn more about your shopping preferences
* To help us address problems with and improve our site design, products and services
* To enhance your shopping experience in our stores or online
* To analyze trends and statistical data
* To protect the security or integrity of our Website and our business
* To contact you, if necessary
If you wish to unsubscribe any marketing information or calls, please see the section below entitled, "How do I make choices about receiving promotional communications?"
We may share your information under certain circumstances, with third parties that provide services on our behalf (such as fulfilling promotions, sending communications to our customers, conducting surveys, etc.) or with whom we have partnered with another company to offer or provide products or services. We may also share your information when we are legally required to do so, for example, by court order or in response to a request for information in a civil or criminal proceeding.
Accessing Your Personal Information
You can review and make changes to certain personal information related to your use of our website (such as your name and contact information). To access your information at Image Website, simply sign in to your account using your email address and password, and you will be able to edit your personal information in your account profile.
You can also ask us to update your personal information by contacting us at Customer Service. Please note that any request to update your personal information may take up to 10 days for your email request and 6-8 weeks for your postal mail request.
How do I make choices about receiving promotional communications?
Image wants to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, from one or more of our brands, you can let us know by contacting our customer service as described in the section below entitled, "How do I contact you?"
Please be sure to include your full name and the email address you used when you registered with or made a purchase from the Image brand. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your email request and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from Image. If you change your mind, you can start receiving promotional communications from us again by logging into your online account and changing your preferences, by signing up when you visit our Website or our stores or when you enter a sweepstakes or contest, or by contacting customer service.
Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.
Image Website is Not for Use by Children
Image is not directed at children under the age of 13. We will never knowingly request or collect personal information from anyone under the age of 13 without prior verifiable parental consent. Our Website is a general audience site and is not targeted to or intended for use by children. If Image becomes aware that the person submitting the information is a child, we will attempt to delete this information as soon as possible.
Our Website use "cookies," which are small data files that are stored on your computer when you visit a Website. Cookies enable you to shop on our Website and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience.
How We Protect Your Information
Image takes precautions, including the use of encryption technologies and authentication tools, to protect the security of your personal information and to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.
The Website makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. When you enter your personal information on our Website, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock, depending upon your browser, then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."
Links to other Websites
Your California Privacy Rights
California Civil Code Section 1798.83 permits customers of Image who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at the following address:
Image (California Privacy Rights), c/o Tim Johnson, 2423 E. 23rd Street, Los Angeles, CA 90058
When you visit the Image Website, we collect customer information to improve the content of our Website for marketing and promotional purposes. Each time you visit our Website, our Web server automatically recognizes your IP address, monitor resolution and what type of browser you are using. We collect the e-mail addresses of those who communicate with us via e-mail, and collect customer information gathered in the course of joining our online member base and/or processing sales transactions. We do not gather any personally identifying information about you when you visit this Website, unless you choose to provide such information to us. If you supply us with your e-mail address, you may receive periodic e-mails from us announcing product information, promotional events, or updates to our Website. If you do not wish to receive such e-mail updates, enter your email address below to be removed from our mailing list..