RETURNS AND EXCHANGES
The Return and Exchange Policy
only applies to online purchases made on Shopatimage.com.
made on Shopatimage.com will have 14 days from the day the item is received to
make returns for a full refund. Returns made after 14 days will
be given store credit only and charged a 30% restocking fee. Returns will not
be accepted after 30 days. All returned items must be unworn, unwashed
merchandise with the original tags attached. Final sale merchandise includes
Sale items, accessories, jewelry and intimates. Items that do not meet these
criteria or are non-returnable will be denied and shipped back to sender. We
will gladly exchange or give store credit if the items received have
manufacturer defects, damages or are incorrect.
Customers are responsible for paying
for return shipping and return shipping is non-refundable. In the case of defective or incorrect items,
Shopatimage.com will refund the cost of return shipping. Refunds will be
credited to the original form of payment. Please allow 2-3 weeks from the
return shipped date for your account to be credited, and 1-2 billing cycles for
the credit to appear on your statement.
purchased online at Shopatimage.com cannot be exchanged or returned at Image
stores. For returns or exchanges,
online purchases must be shipped back to the Shopatimage.com warehouse.
655 E 30th Street
Los Angeles, CA 90011
all returns, please fill out the Return Form included in the shipment and
include it in your return package.